Terms & Conditions
Deposit is non-refundable in the event of cancellation is 1 month prior to event.
A written contract of agreement if required by customer shall be sent out 7-10 days after confirmation of event with a secured deposit.
Please note once menu, date and venue is agreed in person with the client and both us and the client have agreed over a deposit, a verbal contract stands.
If client has a reasonable reason to postpone event, which we see feasible enough, the deposit can be transferred to the new date. If a full refund is requested, we have the right to cut our expenditure costs out the deposit given, which can be up to 35% of given deposit.
Guardian Occasions Catering have the right to refuse catering if the number of guests have increased over the agreed figure with client. Additional payment must be made by client if number of guests are exceeded on the date of function. We have the right to remove tables/chairs if number of guests are excessing to agreed figure.
Provisional bookings will only be held for 14 days. Only a deposit will secure all provisional bookings.
Final number of guests, menu changes must be confirmed 14 days in advance of the function date.
Full payment must be made 7 days prior to the event taking place.
In order to comply with food hygiene regulations, no one except Guardian Occasions Catering staff are permitted in onsite kitchens, if so we have the right to tell the person to leave.