Terms & Conditions

  • Deposit is non-refundable in the event of cancellation is 1 month prior to event.

  • A written contract of agreement if required by customer shall be sent out 7-10 days after confirmation of event with a secured deposit.

  • Please note once menu, date and venue is agreed in person with the client and both us and the client have agreed over a deposit, a verbal contract stands.

  • If a client has a reasonable reason to postpone the event, which we see feasible enough, the deposit can be transferred to the newer date or a change in function/functions. For if ever reason at no fault of our own or the client the event is postponed and the client requests a full refund, we have the right to cut our expenditure costs, which can be up to 40% of the given deposit. If a client wishes to cancel the complete event without giving a feasible reason, we have the right to a non-refundable deposit.

  • Guardian Occasions Catering have the right to refuse catering if the number of guests have increased over the agreed figure with client. Additional payment must be made by client if number of guests are exceeded on the date of function. We have the right to remove tables/chairs if number of guests are excessing to agreed figure.

  • Provisional bookings will only be held for 14 days. Only a deposit will secure all provisional bookings.

  • Final number of guests, menu changes must be confirmed 14 days in advance of the function date.

  • Full payment must be made 7 days prior to the event taking place.

  • In order to comply with food hygiene regulations, no one except Guardian Occasions Catering staff are permitted in onsite kitchens, if so we have the right to tell the person to leave. 

  • The per head price discussed and confirmed via a deposit, is an agreement between Guardian Occasions Catering & Events & the client at that current time. For if ever reason at no fault of our own or the client the event is postponed to a new date in agreeance, the per head price may increase, taking into consideration the menu, number of guests, our services and the current economic market

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